Peckish Pups™ Privacy Policy
Effective Date: 1st June 2026
At Peckish Pups™ (“we”, “us”, “our”), we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, and protect your personal information, including data gathered when you visit our website, make a purchase, or enter one of our competitions.
1. Information We Collect
We may collect the following personal information:
- Contact Details: Your name, email address, physical address, and phone number.
- Competition/Promotion Information: Details you provide when entering a giveaway, such as your pet’s name, photos, or social media handles.
- Purchase Information: Details of the pet treats and products you buy, though payment details (like credit card numbers) are securely processed by our third-party payment gateways.
- Usage Data: Information about how you use our website, your IP address, and device information.
2. How We Use Your Information
We use your personal information for purposes including:
- Processing and delivering your orders.
- Running Competitions: Administering giveaways, verifying entries, and contacting winners.
- Marketing & Promotions: Sending you newsletters, special offers, and pet treat updates, but only if you have opted in to receive these communications. You can opt-out at any time using the “unsubscribe” link in our emails or emailing us at hello@peckishpups.co.nz.
- Improving our Business: Analysing website traffic, social media analytics and customer preferences to improve our product range.
3. Competitions and Promotions
When you enter a competition hosted by Peckish Pups™, you agree to the following additional terms:
- Publication of Winners: We may publish the first name and general location (e.g., “Sarah from Lower Hutt”) of winners on our website and social media channels.
- User-Generated Content: If your entry involves submitting a photo, name and/or story of your pet, you grant us the right to share this content on our marketing channels.
- Third-Party Platforms: If a competition is run via social media (e.g., Instagram or Facebook), that platform’s privacy policy will also apply.
4. Disclosure of Information
We will never sell or rent your personal information to third parties. We may only share your information with:
- Service Providers: Delivery couriers, IT service providers, and marketing platforms to help us run our business.
- Legal Requirements: When required by New Zealand law, or to protect our rights and prevent fraud.
5. Data Security and Storage
Your personal information is stored securely. We take reasonable steps to protect your data from unauthorized access, loss, or misuse. We retain your data only for as long as it is needed to fulfil the purposes for which it was collected or as required by NZ tax and corporate laws.
6. Your Rights
Under the Privacy Act 2020, you have the right to request access to, and correction of, any personal information we hold about you. If you would like to view or update your details, please contact us at hello@peckishpups.co.nz.
7. Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
